Legal

Refund Policy

Last updated: July 23, 2026  ·  Effective: July 23, 2026

Short version: You get 7 days free with no credit card required. After that, you can choose a monthly ($29.99/mo) or yearly ($269.99/yr) subscription, or a one-time lifetime purchase ($359.99). If you're unsatisfied within your first paid billing period, reach out and we'll make it right. If you bought inside the iOS or Android app, Apple or Google handles the refund, and we'll point you to the right form.

CPAcioli is owned and operated by Johnson Ecommerce LLC, a Mississippi limited liability company. CPAcioli is not affiliated with, endorsed by, or sponsored by the AICPA, NASBA, Apple, Google, or Anthropic in any way whatsoever.

Free Trial

All new accounts receive a 7-day free trial with full access to the Service. No credit card is required to start a trial. The trial ends automatically after 7 days; you will not be charged unless you choose to subscribe to a paid plan.

Plans & Billing

After the free trial expires, continued access requires a paid plan. We offer three options:

You will receive a receipt by email for each charge. Plans bought inside the iOS or Android app are priced through the App Store or Google Play, so the amount shown there may differ slightly and is billed in your store's local currency. Your receipt for those purchases comes from Apple or Google.

Billing example

If your trial ends on July 1 and you subscribe to the monthly plan, you'll be charged $29.99 on July 1, then $29.99 again on August 1, and so on, until you cancel. Choose yearly and you'll be charged $269.99 on July 1 and again the following July 1. Choose lifetime and you'll be charged $359.99 once, with no further charges.

Where You Bought Matters

CPAcioli can be purchased two ways, and the refund path depends on which one you used. The app shows you which applies to your account, and the Manage subscription button in Settings sends you to the right place.

Cancellation

You may cancel your subscription at any time. For a website purchase, cancel through your account settings or by contacting us. For an in-app purchase, cancel in your Apple or Google account settings, since we cannot cancel a store subscription on your behalf. When you cancel:

App Store and Google Play Purchases

Apple and Google set their own refund policies for purchases made in their stores, and their policies control those charges.

We are happy to help you find the right form or confirm what you were charged, but we cannot issue or override a store refund. If a store refunds your purchase, your paid access to CPAcioli ends.

Refund Eligibility (website purchases)

This section applies to purchases made on our website. We generally do not issue refunds for subscription fees already paid. However, we evaluate refund requests on a case-by-case basis. Refunds may be granted if:

Refunds are not issued for:

How to Request a Refund

For an in-app purchase, use Apple's or Google's refund form above. For a website purchase, email us at walter@cpacioli.com with the subject line "Refund Request" and include:

We will respond within 3 business days. Approved refunds are processed back to your original payment method and typically appear within 5 to 10 business days, depending on your bank.

Payment Processor

Payments made on our website are processed securely by Stripe. Purchases made inside the iOS or Android app are processed by Apple or Google, and verified through our in-app purchase provider, RevenueCat. CPAcioli never receives or stores your credit card information.

For disputes related to a website charge, you may also contact Stripe directly or file a dispute with your bank; however, we encourage you to reach out to us first as we can typically resolve issues faster. For a store charge, contact Apple or Google.

Changes to This Policy

We may update this Refund Policy at any time. Changes will be effective when posted. If we make material changes, we'll notify you by email.

Contact

Questions about billing or refunds? Email walter@cpacioli.com. We're happy to help.